F&Qs
Delivery time & Shipping Cost
- Delivery time:
Delivery usually takes around two weeks, depending on your location.
- Shipping cost:
Free shipping to all locations.
Can I cancel my order?
Yes, it’s possible. Please contact us through this link. However, depending on the order status, we may not be able to process the cancellation.
Can I return / exchange my product?
Yes, it’s possible. We provide a 30-day return and exchange policy, applicable only to items with quality-related issues. Please contact us through this link.
Duties & Taxes
No sales tax or import duties.
We do not cover any additional expenses related to duties or taxes incurred outside Japan.